Strata Management Services
Korecki Real Estate Services is a locally owned and operated Strata Management Company. Technology and online accessibility form the backbone of our operations, with a personal touch and direct communication remaining at the forefront. We administer all building operations from our Vancouver office and pride ourselves on providing the same or next business day responses to all inquiries. Please see below a brief outline of our services and operating procedures.
Accurate record-keeping and understanding of building operations are crucial to any successful transition. Therefore, the Transitions Team works closely with all stakeholders to index new strata records and implement standard operating procedures. The process facilitates a smooth transition and forms the basis for continued building operations.
As a future-ready, paperless company, we utilize a suite of products to ensure timely access to information, collaborative team communications, and tracking of ongoing tasks and directives.
Using Yardi Voyager, an industry-leading accounting and strata management software, we consolidate our accounting, operations, and maintenance management on a mobile online platform. Providing owners and council members online access to strata documents and maintenance calendars/requests, along with various payment options reducing overall strata arrears.
Using Monday.com project management software, we track all ongoing building objectives and meeting directives. Thereby ensuring continuity of work regardless of vacations and absences.
Using Slack messaging, our team harnesses the power of a hivemind. From internal communications to advice on operational issues and after-hours emergencies, team members draw on the expertise of the entire organization day or night.
Using Microsoft SharePoint and SharePoint Workflows, we ensure the accurate filing of strata records and workflows for all document types. From bylaw complaint validations to issuing fines and filing contracts, we have the required workflows to ensure proper oversight and compliance.
CLOUDS, PHONES & VPN’s
As a fully digital company, we utilize cloud storage, VOIP phones, and VPN network access. These services allow our team to work seamlessly from home or the office while providing our senior team with top-level oversight.
Data security is our top priority. All data is stored within Canada and encrypted at industry standards. Our network infrastructure is designed and managed by local professionals who continuously monitor it for threats and intrusions.
Standard Operating Procedures
No two strata corporations are alike, but they are all bound by: The Strata Property Act, the Personal Information Protection Act, the Real Estate Services Act, and the ever-evolving Civil Resolution Tribunal/Supreme Court of BC decisions. As a management company, we have developed rigorous operating procedures ensuring that our clients comply with the individual acts and provisions.
All repetitive and standard administrative/accounting tasks have natural workflows, eliminating the need for council reminders or follow-ups. The process has allowed our councils to reduce their involvement in mundane activities, and focus on essential operational tasks, and setting unified long-term goals under the expert guidance of our Agents.
Trades & Service Providers
We understand current labor markets and work with local arms-length vendors. We are utilizing economies of scale to obtain the best-priced quality vendors/services while adhering to regimented screening and bidding processes to secure multiple bids wherever possible.
We understand the Homeowner Protection Act and have relationships with top industry professionals, enabling us to guide our clients through the various warranty claim milestones. Over the years, we have helped numerous clients better understand their warranty coverages and secure necessary warrantable repairs.
We guarantee a 24/7 15-minute response time to building emergencies, provided by our local on-call Strata Agents. The Agents are skilled at determining the severity of emergencies and dispatching necessary vendors. In addition, the Agents utilize building-specific info sheets to dispatch trades and connect to our entire workforce through our internal slack messaging service.
We understand that changing management companies is a significant decision, and we welcome the opportunity to discuss how we can improve your building operations.
Contact us today for a no obligations Strata Management Proposal.